Terms of Service

1. Agreement to Terms

By accessing or using SceneFlow AI ("Service"), operated by SceneFlow AI Inc. ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

SceneFlow AI is an AI-powered filmmaking platform that enables users to create video content including scripts, storyboards, voice synthesis, and video generation. The Service uses artificial intelligence technologies from third-party providers including Google (Gemini, Imagen, Veo), ElevenLabs, and Shotstack.

3. Account Registration

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access
• Be at least 18 years of age or the age of majority in your jurisdiction

4. Credits and Payments

The Service operates on a credit-based system:

• Subscription Credits: Monthly credits expire 30 days after issuance if unused
• One-time Purchase Credits: Credits from packs (Explorer, Basic Pack, Value Pack, Pro Pack) never expire
• Payment Processing: Payments are processed securely by our authorized Merchant of Record payment partner
• Pricing: All prices are in USD and include applicable taxes calculated at checkout
• Automatic Renewal: Subscriptions renew automatically unless cancelled before the renewal date

5. Acceptable Use

You agree NOT to use the Service to:

• Generate content that is illegal, harmful, threatening, abusive, or harassing
• Create deepfakes or impersonate real individuals without consent
• Produce content depicting minors in any inappropriate context
• Generate content that infringes on intellectual property rights
• Create spam, phishing content, or malware
• Circumvent usage limits or abuse the credit system
• Reverse engineer or attempt to extract AI models or source code
• Resell or redistribute the Service without authorization

6. Intellectual Property

Your Content

You retain ownership of the original content you input (prompts, scripts, uploaded assets). For AI-generated content, you are granted a license to use the output for personal and commercial purposes, subject to the limitations of our AI providers' terms.

Our Content

The Service, including its design, features, and technology, is owned by SceneFlow AI Inc. and protected by intellectual property laws.

7. AI-Generated Content Disclaimer

AI-generated content may contain errors, biases, or unexpected outputs. You are solely responsible for reviewing and approving all generated content before use. We do not guarantee the accuracy, appropriateness, or legal compliance of AI outputs.

8. BYOK (Bring Your Own Keys)

If you use the BYOK feature with your own API keys, you are responsible for compliance with the terms of those third-party providers (Google, ElevenLabs, OpenAI, etc.). We are not liable for charges incurred on your personal API accounts.

9. Voice Cloning & Consent Requirements

Voice cloning is a restricted feature subject to additional requirements:

9.1 Voice Verification ("Voice Captcha")

To create a voice clone, you must complete our Voice Captcha verification process, which requires a live recording of the voice owner speaking a randomized consent phrase. If the verification recording does not match the uploaded voice sample, the clone request will be rejected.

9.2 Consent Representation

By creating a voice clone, you represent and warrant that:

• You are the owner of the voice being cloned, OR
• You have obtained explicit written consent from the voice owner
• The voice owner has been informed of and consents to the intended use
• You will not use cloned voices for impersonation, fraud, or deception

9.3 Tiered Access

Voice cloning is available only to verified, paid accounts with established account history. New accounts are restricted to our curated Stock Voice library until they meet trust requirements.

10. Content Moderation & Prohibited Content

All content submitted to the Service, particularly scripts for voice synthesis, is subject to automated content moderation. The following content is strictly prohibited:

• Hate speech, discriminatory content, or content promoting violence
• Fraud scripts, scam content, or phishing material
• Political disinformation or election interference content
• Non-consensual impersonation of real individuals
• Content depicting or targeting minors in any harmful context
• Content designed to deceive recipients about the synthetic nature of the audio/video

Violation of content policies may result in immediate account termination and reporting to law enforcement where appropriate.

11. Audit Logging & Law Enforcement Cooperation

We maintain comprehensive audit logs of all content generation activity, including:

• User ID and account information
• Prompts and scripts submitted
• Audio/video fingerprints of generated content
• Timestamps and voice identifiers used

These logs may be disclosed to law enforcement agencies upon valid legal request. All generated content carries forensic watermarks enabling content attribution.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCENEFLOW AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

User Liability for Generated Content

YOU ARE SOLELY RESPONSIBLE FOR ALL CONTENT YOU GENERATE USING THE SERVICE. By using SceneFlow AI, you agree to indemnify and hold harmless SceneFlow AI Inc. from any claims, damages, or legal actions arising from your use of generated content, including but not limited to claims of defamation, copyright infringement, privacy violations, or fraud. This liability transfer is a material condition of your use of the Service.

13. Termination

We may suspend or terminate your account at any time for violation of these terms, particularly violations of voice cloning consent requirements or content moderation policies. Upon termination, your right to use the Service ceases immediately. Unused credits are non-refundable upon termination for cause.

14. Changes to Terms

We may update these terms at any time. Material changes will be notified via email or in-app notification. Continued use after changes constitutes acceptance.

15. Governing Law

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

16. Contact

Email: legal@sceneflowai.com
Website: https://sceneflowai.studio